Patient Resources
Patient Portal
Access to your medical records anytime, anywhere. View upcoming appointments, reports and images. Please note: This portal provides access to exams completed at a Desert Radiology outpatient imaging center only. If your exam was performed at a hospital partner sites, please contact that hospital directly to request your records. Log into your patient portal here.
Medical Records
- Request Medical Records on CD.
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- Requests for patients provided at no charge. Records will be mailed within 24-48. Allow 3-5 days for delivery.
- Submit Your Request Here.
- In-Person Pick-up
- Images on CD are available for pick-up by request only. To request an in-person CD pick-up, contact our Medical Records team at 702-759-8750, Monday through Friday, 8 AM – 4 PM.
- Please note that 24 hours’ notice is required for CD processing.
- Upload prior images to DR
- Patients and providers can also easily and securely upload prior images directly to Desert Radiology from a storage device such as a CD, DVD or USB flash drive using the Nuance PowerShare Easy Uploader Tool. The tool is convenient, fast, and HIPAA compliant, and provides our radiologists immediate access to the patient’s images. For best results, we recommend using the browsers Google Chrome, Microsoft Edge, or Firefox to upload images for your storage device. Click the button below to access the PowerShare Easy Uploader.
- Upload Images
Accepted Insurance
Desert Radiology accepts most insurance plans serving the patients of Southern Nevada.
Click below to view our accepted insurance list, to see if your plan is accepted for outpatient imaging services at Desert Radiology. Please note this list is provided as a point of reference only, our practice recommend that patients contact their insurance provider directly to verify all benefit coverage. If you do not find your plan on this list, you can check with our team by calling 702-759-8600.
Click Here To View Accepted Insurances.
Additional Resources:
Billing Information
Billing questions?
You can contact our billing department at 702-623-7568 or via email ptcollections@radpartners.com for assistance. A representative will respond to you as soon as possible.
Pay your bill online.
For your convenience, you may make payments through our online payment system. Please have your account number handy.
Time of Service Payment Policy
All co-pays, co-insurance, deductible payments and outstanding balances are due prior to services rendered. If you are unable to make payment at the time of service, your exam will need to be rescheduled.
Self-pay options
We offer discounts for self-pay or non-covered services. Please contact our Patient Care Center at 702-759-8600 to learn more about available self-pay options.
Due date of payments
Payment for services is due within 30 days of the first statement. If payment is not received, or a payment plan has not been formally established, the account may be referred to one of our Third Party Collection Agencies.
Hospital billing questions for imaging services?
When you’re in the hospital and receive imaging services such as an MRI, CT or X-ray, your images will be interpreted by a physician highly trained in radiological diagnostics. Desert Radiology performs these services for several local area hospitals Southern Nevada. So, you will receive a bill from the hospital for the technical component of your exam and a separate bill under Desert Radiology Solutions for the radiologist to read and interpret your images.
Insurance information that you provide to the hospital will be used to file claims for processing. To determine your coverage for hospital based imaging, please contact your insurance directly.
No Surprises Act (NSA): Your Rights and Protections Against Surprise Medical Bills
When you get emergency care or get treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from surprise billing or balance billing.