Frequently Asked Questions
What is Radiology?
The branch of medicine concerned with the use of radiation, i.e., x-rays, fluoroscopy, CT scan, mammography, radioactive materials and other imaging technologies, i.e., ultrasound and magnetic resonance imaging to diagnose and/or treat disease.
What should I bring with me to my appointment?
Please bring a copy of your insurance card, a valid ID, and a list of any medications you are currently taking.
How soon can I get the results of my scan?
Following completion of your exam, your results will be sent to your referring provider. You should follow-up with your referring provider to obtain the results of your study. Your provider will have a copy of your report within 5-7 days following your visit. Technologists are not qualified or able to provide the results of your exam at time of service.
Where can I find more information on radiation exposure?
For information on radiation exposure and patient safety in radiology, visit the Patient Safety/Seguridad del paciente links on Radiologyinfo.org :
Can I pay my bill online?
Yes you can! Visit our Patient Billing page for assistance
How can I find out my account balance?
Please call our billing office at: 888-727-1074.
Do you take my insurance?
We accept most major insurances. For a comprehensive list of insurances accepted at each site, please see our page regarding insurance (click here).
Does Desert Radiology file my insurance for me?
Yes. Desert Radiology will file your primary and/or secondary insurance to verify what portion of your visit they will cover. Any residual balance will be billed back to you the patient.
What do I need to pay at the time of visit?
Time of visit charges vary greatly by the type of insurance and type of procedure. To find out exactly what you will need to pay at the time of service, please call our Patient Care Center at 702-759-8600.